FAQ

Please refer to your confirmation text message which includes a link with the delivery status page. For questions or additional information, please chat with us online.

Click here to see where PICKUP is available.

Just about anything, including furniture, mattresses, many appliances, big TVs – if you can buy it, we can probably deliver it. We cannot move pianos, full-size refrigerators, concrete fountains or large gun safes. We do practice good sense and adhere to the law. Here are some additional things that we can’t move including people or animals, hazardous materials, firearms, ammunition or other explosive materials or articles valued at more than $60,000 such as antiques, fine art, jewels/jewelry, gold or other precious metals.

Please visit - https://ttsmoves.com/services/

It’s easy! For the best experience, we recommend you request Same Day/Scheduled Delivery here. Need help with your order? Chat with us online.

When it comes to pricing, we believe simplicity rules and surprises are for birthday parties. That’s why we offer simple guaranteed rates for most of our services. Pricing varies based on trip mileage, item size and weight, and the city of the item delivery. If you are booking your delivery using our convenient self-serve portal, please complete all of the delivery details including the number of flights of stairs for accurate pricing. Payment is conveniently handled by our secure platform. If you need more help, chat with us online or support@pickupnow.com. Additional charges may apply for items requiring assembly, flights of stairs or special equipment.

1. If the order is canceled prior to our PICKUP Delivery Pro driving to the pickup location, there will not be a cancellation fee incurred. 2. If the order is canceled after our PICKUP Delivery Pro has confirmed that they’re on the way to the pickup address with the customer, then a $25 cancellation fee could apply.